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Expectation or agreement? Your results depend on it.

Johan explains the most underrated distinction in leadership.

After watching this video, you'll clearly understand:

  • The distinction that sets a busy team apart from a team that delivers.
  • The difference between an expectation and an agreement: why only agreements create a sense of ownership.
  • How to stop managing people and start managing agreements.

This is what it looks like when the owner is no longer the linchpin of the operation

Before that

Stijn runs SD Schrijnwerkerij, which consists of three workshops with 70 employees. He works day and night and has still onesomehowfinished everything yet. Every Friday, a pile of unfinished work gets pushed over to the next week. Virtually every job goes through him.

What Changed

After his session with a Straight-Line consultant, it became clear to Stijn what his action items were. He commits to one outcome at a time and delegates the rest to whoever is responsible for it. Together with his management team, he has established a fixed time each week when they review the status of affairs and set agreements.

Afterward

Today, on Friday evening, there are no more outstanding tasks. The meetings are shorter and cover everything, so there are no more follow-up meetings. The company has been been named Best Employer. Stijn works fewer hours and is more in control than ever.

People on the team
70
Workshops
3
Tasks Open on Friday Evening
0

“I worked day and night and still hadn’t finished everything. Now, on Friday evening, nothing is open anymore, and wunnand we won Best Employer.”

Stijn-Dirken
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Apply the insights from the video to your organization

Knowing what pattern is at play is one thing. Breaking it with your own people is another.

The Straight-Line Diagnosis: Address the patterns in your team during a free session with a senior consultant.

Our Straight-Line consultants meet with top entrepreneurs every week. In 45 minutes, you’ll apply the insights from the video to your own team and walk away with an action plan you can implement on Monday.

The Straight-Line Diagnosis is free of charge. There are no obligations afterward.

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