Welcome to the privacy statement of Straight-Line Leadership B.V. (hereinafter “we” or “us”). Your privacy and the protection of your personal data are of paramount importance to us. Below, we carefully explain what data we collect, why we collect it, and how we protect it. This statement is specifically intended for visitors to our website, our office, and prospective clients.

1. Who are we?

Straight-Line Leadership B.V. is part of Straight-Line Leadership Group B.V., a group of companies dedicated to your personal and professional growth. We are located at Swalmerstraat 61, 6041 CW Roermond, the Netherlands, and are responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).

Contact information:

• Email address: privacy@straightlineleadership.com

• Mailing Address: Swalmerstraat 61, 6041 CW Roermond, Netherlands

• Phone number: +31 (0)475 123456

Do you have any questions or concerns about privacy or your personal information? Please feel free to contact us. We’re here to help.

What information do we collect, and why?

1. Website visitors

When you visit our website, we automatically collect certain information to ensure that your visit runs smoothly and securely.

What information do we collect?

• Your device's IP address.

• Information about your internet service provider.

• The device type, browser, and operating system.

• Pages visited, links clicked, and content downloaded.

• Date, time, and geographic location (country).

• Selected language version.

Why do we collect this data?

• User-friendliness: To ensure that our website works optimally on your device.

• Security: To detect suspicious activity and protect our systems.

• Improvement: For analyses aimed at improving the content and functionality of the website.

• Marketing (with consent): To send relevant information such as newsletters and special offers.

CookiesOur website uses cookies:

• Functional cookies ensure that the website works as intended.

• Analytical cookies help us improve the website.

• Marketing cookies are only used with your explicit consent. Read more about this in our cookie policy.

1. B. Office visitors

When you visit our office, we may collect some information to ensure your safety and that of our staff.

What information do we collect?

• Name and contact information (for example, through a visitor registration form).

Why do we collect this data?

• To ensure that your visit goes smoothly and to guarantee your safety.

• To comply with legal requirements for visitor registration, if necessary.

1. C. Prospects

If you are considering becoming a customer, we collect information that is essential for us to provide our services effectively.

What information do we collect?

• Personal information such as your name, email address, phone number, and job title.

• Business details such as your organization’s address, website, industry, size, and VAT number.

• Information about requested services.

• Information related to our potential collaboration:

• Information about the training sessions you'd like to attend.

• Information about the membership you are interested in for yourself or your organization.

• Details about why you might want to consider partnering with us.

Why do we collect this data?

• To offer customized services tailored to your needs.

• To enter into and perform contracts.

• To answer your questions and support you in your desired growth and development.

• To maintain communication, for example, when scheduling appointments.

How do we handle your personal information?Everything you share with us in connection with a potential collaboration will be treated confidentially. We store your data securely and use it only for the purposes discussed.

1. How long do we retain data?

We retain your data only for as long as necessary for the purposes for which it was collected, or for as long as required by law. After that, the data will be deleted or anonymized.

Examples of retention periods:

• Website data: up to 6 months after your last visit.

• Prospect data: up to 1 year after an initial consultation with no obligation, unless otherwise agreed. If you become a client, we retain your data for up to 7 years after the end of our collaboration (for tax record-keeping purposes).

1. Who do we share your information with?

We only share your information when necessary and ensure that it remains secure.

With whom might we share your information?

• External service providers: such as IT providers, data managers, or trainers who assist us with technical and organizational tasks. These parties process your data solely on our behalf and in accordance with our strict security and privacy guidelines.

• Government agencies: where required by law, such as for tax audits or other legal obligations.

• Within our group: for example, with Straight-Line Leadership Group B.V. for internal collaboration or administrative purposes.

Access within our organization

Within our organization, only specific employees have access to your data. This is strictly regulated through Role-Based Access Control (RBAC), which ensures that employees only have access to the data necessary for their work.

Access rights by role:

• Sales and consulting team: Has access to contact and communication information to answer questions and provide support.

• Marketing Team: Has access to prospect data, but only if you have given your consent for marketing purposes.

• Finance team: Has access to financial data for billing and accounting purposes.

• IT Management: Has access to technical data such as log files and system information to ensure the security and proper functioning of our systems.

• Management: Has access to all data for reporting and decision-making.

Monitoring and management of access rights:

• Access rights are managed by IT Administration, which ensures that only authorized employees have access to specific data.

• The Security Officer (SO) monitors compliance with privacy guidelines and periodically reviews access to personal data.

• Logs are automatically maintained to record data access and detect suspicious activity.

• Transfer outside the EEA: If your data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards, such as specific contractual arrangements.

These measures ensure that your data remains secure and is accessible only to the appropriate individuals within our organization.

1. Your rights

You are entitled to:

• Right of access: You have the right to know what information we hold about you and why.

• Correction: You can ask us to correct any incorrect information.

• Deletion: In certain cases, you can ask us to delete your data.

• Restriction: You can ask us to restrict the use of your data.

• Data portability: You can request a copy of your data.

• Objection: You have the right to object to the processing of your data.

• Withdrawing consent: For data processing based on consent, you may withdraw your consent at any time.

Please contact us at privacy@straightlineleadership.com to submit a request. To protect your privacy, we may ask you to verify your identity.

1. How do we protect your data?

We take extensive measures to protect your data from loss, misuse, or unauthorized access. Examples of our security measures include:

• Encryption: Data is stored and transmitted in encrypted form.

• Access control: Only authorized employees have access to your data.

• Monitoring: We use advanced systems to detect suspicious activity.

• Security: Our offices, endpoints (such as laptops, tablets, and smartphones), and servers are equipped with robust physical and digital security measures.

• Disclosure Obligation: In the event of a data breach, we will notify you and the relevant regulatory authority immediately and take steps to mitigate the impact.

1. Updates to this statement

We regularly update this privacy statement to comply with new laws or to improve our services. The most recent version is always available on our website. We will actively notify you of any significant changes.

1. Contact us

Do you have any questions or would you like more information about how we handle your data? Please feel free to contact us at privacy@straightlineleadership.com. We’re happy to help.